Terms of Service
Terms of Service
Last updated: 3 November 2026
Welcome to Ivy Row. These Terms of Service govern your use of our website and the purchase of products from our online store (the “Site”). By accessing or using the Site, you agree to be bound by these Terms.
1. About Us
Ivy Row is an online retailer of curated designer goods, including trainers, bags, jewellery and clothing. For questions, please contact us at wiseproject.support@gmail.com.
2. Eligibility
You must be at least 18 years old or have parental consent to use this Site and make purchases.
3. Products and Pricing
All prices are displayed in British Pounds (GBP) and include VAT where applicable. We reserve the right to change prices at any time without prior notice. Product descriptions and images are as accurate as possible, but we do not warrant that they are error-free.
4. Orders and Payment
When you place an order, you are making an offer to purchase. We reserve the right to accept or decline your order. Payment is processed at the time of order. We accept major credit and debit cards and other payment methods as displayed at checkout.
5. Delivery
We deliver to the United Kingdom. Delivery times are estimates and not guaranteed. Please refer to our Delivery & Returns page for full details.
6. Returns and Refunds
We offer a 30-day returns policy from the date of delivery. Items must be returned in their original condition, unworn and with all tags attached. Your statutory right to cancel within 14 days always applies. Please refer to our Delivery & Returns page for full details.
7. Intellectual Property
All content on this Site, including text, graphics, logos, images and software, is the property of Ivy Row or its content suppliers and is protected by UK and international intellectual property laws.
8. Limitation of Liability
To the fullest extent permitted by law, Ivy Row shall not be liable for any indirect, incidental, special, consequential or punitive damages arising from or related to your use of the Site or purchase of products.
9. Governing Law
These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
10. Changes to These Terms
We may update these Terms from time to time. The updated version will be indicated by a revised date at the top. Your continued use of the Site after changes constitutes acceptance of the revised Terms.
11. Contact Us
If you have any questions about these Terms, please contact us at wiseproject.support@gmail.com.