Information

Contact Information

Contact Information

Last updated: 2 November 2026

We are here to help. If you have any questions, concerns or feedback, please do not hesitate to get in touch.

Email

wiseproject.support@gmail.com

We aim to respond to all enquiries within 24 hours during working days (Monday to Friday).

TikTok

Follow us on TikTok: @ivyrow.co.uk

Address

Ivy Row
United Kingdom

Customer Service Hours

Monday to Friday: 9:00 am – 5:00 pm (GMT)
Saturday and Sunday: Closed

For returns and refunds, please see our Returns and Refunds Policy.
For delivery questions, please see our Delivery Policy.